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Best Practises in Credit Control 

Thursday 21st January, Naas.

9.30am – 12.30pm

This seminar is ideal for members of your

Accounts, Credit Control and Sales teams


Topics include:

  • New accounts – Application requirements, Credit checks and trade references
  • Communication on documentation requirements between

Sales and Accounts Teams

  • The positive effect good collections can have on Cash Flow and growth of business
  • Signs to watch out for with Debtors
  • Telephone Techniques
  • Time Management, setting targets and improving Cash Flow
  • Resolving queries, paperwork / dispute resolution and Negotiation
  • Follow through on promised payments
  • Dealing with Aggressive Debtors
  • Third party mediation / When to engage a Credit Management Company
  • What to look for when choosing a service provider
  • Insight into the LCMS collections system
  • Legal Referral – Solicitors Letters / Summons / Courts

Investment €95 & VAT.     Onsite training also provided.

To reserve your place, please email as places limited.

Contact Tara Lane on 087 785 1526         Web:

W6B Ladytown Business Park, Newhall, Naas, Co Kildare. Ph 045 431143